Legal

Privacy Policy

This policy explains how CA-Workflow handles personal and business data while delivering secure collaboration for CA firms and clients.

Information We Collect

  • Account details such as name, email, role, and profile information required for platform access.
  • Workflow data including documents, conversation messages, client records, and service metadata.
  • Operational logs and usage signals needed for security, analytics, reliability, and support.

How We Use Information

  • To provide core CA-Workflow features including document management, collaboration, and billing workflows.
  • To secure accounts, detect abuse, troubleshoot issues, and improve platform performance.
  • To communicate service notifications, support responses, and product updates where applicable.

Data Protection and Access Controls

  • We apply technical and organizational controls to protect data confidentiality and integrity.
  • Access to data is restricted based on account role, authorization scope, and platform permissions.
  • Sensitive operations may be monitored for audit, compliance, and incident response.

Your Choices and Contact

If you need help with privacy-related requests, contact support@caworkflow.com.